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Not receiving our emails? 📩Updated 4 months ago

If you're not receiving emails from us, it could be due to one of these reasons:

  1. You may have entered your email address incorrectly during checkout or in your user account. Double-check it under My Account → Addresses.

  2. Our emails might be marked as spam and filtered by your email provider — check your junk or spam folder, just in case. 😅

To fix this, simply add our email address ([email protected]) to your contacts — that usually does the trick. 😉

If everything seems correct but you're still not receiving our messages, please reach out through our Contact Form so we can help you as soon as possible.

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