When will I receive my refund? 💰Updated 4 months ago

Once we receive your return package, Zapato Feroz will check that the product is in perfect condition and that it meets all return requirements.
This review and refund process usually takes 7 to 10 business days from the time the package is dropped off (with the courier or at your chosen drop-off point). 💰

If you have any questions about your refund, feel free to reach out through our Contact Form — we’ll be happy to help.

🔁 Remember: it’s important to prepare your return properly so the shoes arrive in perfect condition. If the return doesn’t meet the requirements, we may have to decline it, as outlined in our Terms of Sale.