Where’s my order? 🤔📦Updated 4 months ago

Once your order has been prepared and shipped 📦, you’ll receive an email from our logistics warehouse with a link to track its status.

Your package should arrive within 2–3 business days from the date of purchase, although in some cases delivery may take up to 7 days. 🚚

During major Feroz launches, delivery times may be slightly longer — thank you in advance for your patience. 🙏

If you have any questions or concerns about your order, or it hasn’t arrived after this time, please reach out to us through the Zapato FEROZ Contact Form, selecting:
“About an order I already placed” → “My shoes haven’t arrived.”