New customer accounts 👤
We’re here to tell you all about what’s new with our customer accounts.
🤷🏻 What’s changed in your Zapato Feroz account?
We’ve got some exciting news! Starting July 22, 2025, you’ll no longer need a username and password to access your account. Instead, you can log in using a verification code that we’ll send to your email. This change comes from an update to Shopify’s
📥 How do I access my account? Step by step
Step 1: Go to Login to access your account. Step 2: Enter your email address. Step 3: Check your inbox and copy the code you received. Step 4: Enter the code on the website. Done!. Having any of these issues?. “I didn’t receive the code.” ▶️ Double-c
🔒 Why can’t I use my old password anymore?
If you’ve tried signing in with your previous customer account, you may have noticed you can’t log in the way you used to. Don’t worry — it’s not a bug. It’s an important update to make your experience safer and simpler. Shopify, the platform behind
🎁 Benefits of your new customer account
Your new customer account isn’t just safer and easier to use — it also comes with new features designed to make your shopping experience at Zapato Feroz even smoother. 🧾 Improved order history. View all your past orders, including details, dates, it
👀 What do the new customer accounts look like?
You have 30 minutes from the moment you place your order to cancel it. You have 30 days from the date of purchase to request an exchange or return.